Transformational Change Compass - Tips  on Leading Change

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Enterprise Agility Mastery
Enterprise Agility Mastery
Have We Moved Beyond Coaches?

Have We Moved Beyond Coaches?

Elevating Coaching: The Strategic Edge for Tomorrow's Executive Success

Ian Banner's avatar
Ian Banner
Jan 31, 2024
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Have We Moved Beyond Coaches?
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Cross-post from Enterprise Agility Mastery
I thought this article that i wrote for Enterprise Agility was worth a read -
Ian Banner

Coaching has cemented itself as an indispensable asset in the ever-evolving landscape of business, where every step toward innovation and agility counts.

But what happens when the lines blur and the defined value of coaching comes under scrutiny?

It's a question that plagues many forward-looking executives. Let's unravel this puzzle and explore how coaches are a necessity and a strategic advantage for any organization striving for growth.

The underrated craft of coaching

Coaching in the corporate sphere is often akin to the roots of a tree: seldom seen but crucial for growth. The true essence of coaching lies not in dictating today's tasks but in nurturing the skills and insights needed for the challenges of tomorrow. It's about unlocking potential, fostering resilience, and guiding teams through the murky waters of uncertainty and change.

Coaches in different markets

The value of a coach is highlighted differently in expanding versus contracting markets. In an expanding market, coaches drive innovation and agility, pushing teams to their creative limits. Conversely, in a contracting market, the coach's role pivots to efficiency and resilience, helping teams do more with less and preparing them for a rebound.

The coach's toolkit

Coaches bring a diverse skill set, often captured in models like the CADET (Coach, Advisor, Deliverer, Embedder, Trainer) framework, which outlines the multifaceted roles a coach can play. However, the magic happens when these roles are not just defined but deeply understood and articulated within the organization.

Making coaching value visible

Transparency in coaching effectiveness is key. It's not enough to have an impact: they must be seen and felt. Whether through OKRs or other metrics, the value brought by coaches should be quantifiable and celebrated.

Is the pool of coaches all brilliant?

It's extremely unlikely that all coaches are brilliant, just like all project managers, scrum masters, or testers are not all brilliant.

Having said that, I can see a few trends to call out :

It is fair to say that some of the market has reacted to people who are “below standard,” but it’s unlikely the answer to that is to throw all of them away. Why not just make a cut at a certain standard of outcome, work ethic, and value?

The truth is coaches should always be temporary and transient. I see some coaches trying to set up their roles as “jobs forever.”

Imagine a coach as a gardener tending to different beds, ensuring each one flourishes. Once one area thrives, they move on to the next challenge. This iterative process of nurturing and moving on is the hallmark of effective coaching. It's not just about solving problems but also about empowering teams to solve their future challenges independently.

Five takeaways for the executive leader

  • Empower for tomorrow: A coach's true value lies in preparing teams for future challenges, not just today's tasks.

  • Visible impact: The effectiveness of coaching must be measurable and visible to the organization.

  • Adaptability is key: A coach's role and value proposition will shift depending on whether the market is expanding or contracting.

  • Beyond definitions: Understanding and communicating the multifaceted roles of coaches is essential for organizational buy-in.

  • A culture of coaching: Embedding coaching principles across the organization ensures a sustainable environment of continuous improvement and resilience.

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